Ryan Chahl
Project Management | Product Management | Business Analysis
Ryan Chahl
Project Management | Product Management | Business Analysis

my eHealth

Year

2018

Client

Excelleris

Background

My eHealth is a free to use desktop application for any residents of British Columbia, Canada. The application allows patients of any LifeLabs locations to manage their appointments, review their reports, find locations, and view a dashboard summarizing their interactions with any labs.

My Role

I began my journey with Excelleris (a subsidiary of LifeLabs) as a Senior Business Analyst, in this role I supported the development of the My eHealth application by generating user stories, managing them through development and testing, while ensuing all requirements passed from the business team were met.

As time progressed, management trusted me to take ownership of the entire My eHealth application as the Project Manager. During this time I had multiple teams reporting to me, I managed resources, scope, project progression, and reporting key success factors out to management and executive teams.

The Application

A dashboard view allowed users to see an overview of all interactions they had with any LifeLabs locations.

Patients were able to search for and book appointments and their preferred locations across the province.

They could view their upcoming and historic appointment all within the application.

As the lab results became available they would be posted in the results section of the application for patients to view.