Concentration – Management Information Systems
Ryan leads high-impact technology initiatives across public and private sectors, specializing in product development, system implementation, and digital transformation. He has built systems used by millions of users across Canada.
- Led a $5M national IT transformation at LifeLabs, deploying a redesigned patient portal used by 3+ million Canadians, integrating appointment booking, achieving 99.9% system uptime, and reducing call center volume by 43%.
- Led the transformation of Medical Transportation services at FNHA, implementing a new system managing $20M+ in trip value and improving access for 125+ communities.
- Directed a $2M cath lab modernization at Fraser Health—used by 26,000+ patients annually—delivering interface and infrastructure upgrades that improved system uptime by 20%, enhanced clinical data accuracy by 25%, and reduced manual entry errors by 25%.
- Enhanced digital shipping logistics with LiteLink’s 1SHIFT platform, driving 85% growth in customer engagement across multiple countries.
- Built an AI-based dosage calculator at 36eight Technologies, significantly improving prescription accuracy, reducing adverse medication issues, and improving patient health outcomes.
- Authored 150+ project documents (briefing notes, charters, business cases), critical to project approvals and execution success.
- Spearheaded an RFP/RFQ process at FNHA that successfully secured a strategic vendor partnership, accelerating delivery timelines.
- Led large cross-functional teams (up to 50+ team members) and reported to C-suite stakeholders, ensuring strategic alignment and on-time delivery.
Clients
Fraser Health Authority | First Nations Health Authority | Excelleris Technologies | Provincial Health Services Authority | 36eight Technologies | LiteLink Technologies | Data Realm