1Shift Logistics

Background

1SHIFT Logistics is a Freight Intelligence Management System that was born from a niche  gap in the freight tracking market. Users can manage shipment efficiencies through the first, mid, or last mile with real time freight visibility, route optimization, and environmental conditions (temperature, humidity, etc.).

The application solved several key challenges that shipper regularly faced:

• Gaps in freight visibility
• Trouble pin-pointing inefficiencies in the supply chain
• Customers consistently calling shipper for shipment updates
• Extensive overhead of manual routing and dispatch
• Paying late fees without sufficient proof
• Low or no visibility where spoilage or breakage occurred during transportation

My Role

I began my journey at LiteLink Technologies as a Project Manager & Senior Business Analyst, during this time I managed the release plan,  tested the application, and translated business requirements into user stories. I worked with business, development, and quality assurance teams as well as users of the application  in order to ensure the application continued to meet the needs of everyone.

As time progressed the executive team understood my skill set could fulfil the role of Senior Product Manager/Owner. As I transitioned into this role I was responsible for the overall roadmap and development of features as well as the management of the product team.

The Application

1Shift is a professional, modern application that spans North America with desktop and mobile applications that support users workflows. Drivers would utilize the mobile application to track their progress as well as report any incidents back to dispatch.

Sensors could also be utilized in order to gain additional insight into the health of a shipment, automatic notifications would be sent to dispatch if certain thresholds set by the user were breached.

An highly functional shipment details page allowed users at dispatch to:

• Track the commodities in each load
• Identify truck details
• Add pick up and drop off locations
• See a realtime map view of the shipment
• View a detailed shipment history along with any issues