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Ryan Chahl
IT Project Specialist
Ryan Chahl
IT Project Specialist
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Certified Project Manager & Business Analyst

15+ years managing and delivering $35M+ in IT projects across healthcare, technology, and enterprise sectors, consistently meeting budget, timeline, and quality targets.

Directed a $5M LifeLabs patient portal upgrade, rolled out across multiple provinces and now used by millions of Canadians.

Managed a $2M Fraser Health cath lab modernization, integrating new hardware, software, and cross-system reporting.

Led development of an AI-powered application at 36eight Technologies to predict optimal medication dosages, improving patient outcomes.

Produced 150+ critical project documents, including business cases, charters, and briefing notes, driving decision-making and project success.

Delivered projects through agile, waterfall, and hybrid lifecycles in complex healthcare settings.

Partnered with executives and cross-functional teams to align technology solutions with strategic goals.

Project Management Professional
Certification of Capability in Business Analysis
Information Technology Infrastructure Library
PRojects IN Controlled Environments
Hours
0 k+
Years
0 +
Projects
0
Clients
0

Services

Project Management
Project Management
  • Project Planning and Scheduling
  • Cross-functional Team Management
  • Budget Management
  • Risk Management
  • Stakeholder Communication
  • Monitoring and Reporting
Product Management
Product Management
  • Product Strategy and Vision
  • Requirements Gathering
  • Prioritization and Roadmapping
  • Cross-functional Collaboration
  • Product Performance Monitoring
  • Sales and Marketing
Business Analysis
Business Analysis
  • Requirements Elicitation
  • Process Modelling and Analysis
  • Stakeholder Communication
  • Testing
  • Documentation and Reporting
Education
Education
  • Lesson Plan Creation
  • Train The Trainer
  • Remote and In-person Training Sessions
  • Training Documentation
  • Support Team Setup

Resume

Dec 2016 - Present
Novo Management Consulting
Project Manager & Business Analyst

Ryan leads high-impact technology initiatives across public and private sectors, specializing in product development, system implementation, and digital transformation. He has built systems used by millions of users across Canada.

  • Delivered a national IT transformation at LifeLabs, launching a redesigned patient portal for 3M+ Canadians, integrating appointment booking, achieving 99.9% uptime, and cutting call center volume by 43%.
  • Transformed Medical Transportation services at FNHA with a new system managing $20M+ in trip value, improving access for 125+ communities.
  • Directed a large scale cath lab modernization at Fraser Health, serving 26K+ patients annually, boosting system uptime 20%, improving clinical data accuracy 25%, and reducing manual entry errors 25%.
  • Drove 85% growth in customer engagement across multiple countries by enhancing LiteLink’s 1SHIFT digital logistics platform.Built an AI-powered dosage calculator at 36eight Technologies, improving prescription accuracy, reducing adverse medication incidents, and enhancing patient outcomes.
  • Produced 150+ critical project documents (briefing notes, charters, business cases) that secured approvals and enabled successful execution.
  • Secured a strategic vendor partnership for FNHA by leading a successful RFP/RFQ process, accelerating delivery timelines
  • Led cross-functional teams of 50+ and reported directly to C-suite stakeholders, ensuring strategic alignment and on-time delivery.
Jan 2011 - Dec 2016
Gevity Consulting
Project Manager & Business Analyst

Ryan played a pivotal role in the successful planning, design, and implementation of digital systems across multiple provincial agencies, operating in agile and waterfall environments.

  • Led a province-wide surgical flow gap analysis for the BC Ministry of Health, delivering actionable recommendations that reduced wait times.
  • Drove $300K+ in cost savings for Gevity through operational process improvements that boosted efficiency.
  • Developed HL7 messaging specifications for Alberta’s immunization systems, enabling seamless interoperability across provincial platforms.
  • Directed accreditation and curriculum design for the First Nations Health Directors Association, expanding access to structured leadership training.
  • Authored detailed workflows and specifications for Alberta’s communicable disease management systems, improving data accuracy and decision-making.
  • Delivered 12+ use case and risk management plans for major public sector initiatives, reducing delivery risk and enabling informed executive decisions.
Clients
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Certifications
Project Manager Professional
2025
Project Manager Professional
Agile Business Analysis
2019
Agile Business Analysis
PRINCE2 Practitioner
2016
PRINCE2 Practitioner
Certification of Competency in Business Analysis (CCBA)
2015
Certification of Competency in Business Analysis (CCBA)
ITIL Foundation
2013
ITIL Foundation
Health Informatics Training System Level 1
2011
Health Informatics Training System Level 1
Education
Bachelor of Business Administration
2010
Bachelor of Business Administration
Simon Fraser University

Concentration – Management Information Systems

Testimonials
Ryan is a true Professional through and through. I had the upmost pleasure of working with Ryan over the last six months and was consistently impressed with his consulting acumen, superb analytical capabilities, as well as his personal and professional integrity. Ryan is genuine asset to any organization and I would happily recommend him for any future opportunities.
Lucas Birdsall
Veritaaq
Ryan worked with the team at Data Realm to gather requirements for a large enterprise project transitioning an eCommerce experience from a perpetual license model to subscriptions. During this engagement he excelled at documenting, communicating and brain storming alongside the project stakeholders on the best flows and processes needed to implement the system. He is the kind of person one that can adapt rapidly in a fairly politically charged environment and bring the parties involved to a common understanding. The client was pleased beyond words and I would not hesitate engaging Ryan in upcoming initiatives.
Richard Schuller
Data Realm Software
Thoroughly enjoyed working with Ryan on the review and analysis of issues that govern international best practices for surgical booking. Ryan demonstrated great commitment to the team during challenging times and delivered quality work and project artifacts. He was able to add value to the project and went beyond what was asked of him. Will gladly work with Ryan again.
Fadi Bashatly
Gevity
I worked with Ryan for three years and can highly recommend. He's a thoughtful leader and a very talented business analyst that can understand the business quickly. He also has a great sense of humor! I look forward to (hopefully) working with him again in the future.
Kiersten Schmidt
Gevity
Ryan worked with me as a business analyst on a high profile, complex public health implementation project. Ryan's willingness to get the job done leads to great success. His ability fits into this success as he is able to take on any task that is required to meet the aggressive schedule and complex deliverables.
Melanie Cole-Kellow
BC MoH

Portfolio

Panorama
Applications
My eHealth
Applications
Checkout Process Improvements
Process Improvements
Pharmacy Process Improvements
Process Improvements

Contact Information

Phone
+1 604 339 8992
ryan@novoinc.ca
Address
Vancouver, BC

Let's make your project brilliant!